- By completing this process, you are requesting our Engineers to carry out an inspection and test of your device. You agree to pay the inspection fee of £30 inc VAT and are aware that this non-refundable.
- This £30 can be deductible from any cost of repair/trade-in. (EG; cost of repair £49.99 - £30 = balance to pay £19.99.)
A returns authorisation number (RMA) will be issued (emailed within 48 hrs) once your request has been submitted and this MUST be included with your device and written on the outside packaging.
- All products MUST be sent with proof of purchase, covering letter, with details of reason for return as requested by our support dept, containing all contact details.
- You are responsible for all products until we recieve them. Send products to;-
N.B. Personal delivery of units will be dealt with via strict appointment. Call 0333 121 2252 to make an appointment once you have purchased an inspection.